Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 2–5 business days after payment is confirmed. Processing times may be longer during holidays or periods of high order volume.
Estimated Delivery Times
Estimated delivery times vary depending on the destination and shipping method selected.
United States: 7–15 business days
Europe: 7–18 business days
Other international destinations: 10–20 business days
Please note that these are estimated delivery times and delays may occasionally occur due to customs, local carriers, holidays, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
Tracking
When tracking is available, customers will receive tracking information by email after the order has been shipped.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been shipped.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us with your order number and relevant photos or information so we can review the issue.
Digital Products
Digital products do not require physical shipping. Eligible digital purchases are delivered electronically according to the instructions provided on the product page or after checkout.
Contact
If you have any questions about shipping or delivery, please contact us at:
13005837886@163.com